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Privacy Policy

Effective Date: August 21, 2026
Last Updated: August 21, 2026

WLX BioLabs ("WLX BioLabs," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, contacting support, or otherwise interacting with our services.

This Privacy Policy describes the types of information we collect, how we use and disclose that information, and the choices and rights that may be available to you.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us: We may collect information you voluntarily provide, including:

Account Information: If you create a WLX BioLabs account, we may collect information necessary to establish and maintain your account, including your email address and authentication information. Passwords should be stored using secure one-way hashing and should not be stored by WLX BioLabs in readable plain text. We may also maintain information concerning:

Payment Information: Payments may be processed through third-party payment providers. Depending on the payment method selected, payment information may be collected and processed directly by the applicable payment provider. WLX BioLabs does not intend to store full payment-card numbers, CVV security codes, or other payment credentials when those details are handled directly by a third-party payment processor. Third-party payment providers maintain their own privacy and security practices.

2. Information Collected Automatically

When you access our website, certain information may be collected automatically. This may include:

We may use this information for website operation, security, fraud prevention, analytics, troubleshooting, and improving our services.

3. Cookies and Tracking Technologies

WLX BioLabs and service providers working on our behalf may use cookies and similar technologies. These technologies may be used to:

Some cookies may be necessary for the website to function. Other analytics, advertising, or optional cookies should be handled according to applicable law and the choices provided through our website. You may be able to limit cookies through your browser settings. Disabling necessary cookies may prevent certain website features from functioning correctly.

4. How We Use Information

We may use personal information to:

Where permitted and with any consent required by law, we may also send promotional communications. You may unsubscribe from promotional email communications using the unsubscribe mechanism included in those communications. Transactional communications concerning accounts, security, purchases, or orders may still be sent when necessary.

5. How We Share Information

We may disclose information to service providers when reasonably necessary to operate our business. These may include providers supporting payment processing, website hosting, database hosting, email delivery, order fulfillment, shipping, package tracking, website analytics, fraud prevention, security, customer support, and cloud infrastructure. These companies may receive only the information reasonably necessary to perform their services, subject to their contractual obligations and applicable law.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful governmental requests, respond to subpoenas or court orders, protect our legal rights, investigate suspected fraud, protect the security of our systems, prevent harm, or enforce our agreements. Information may also be transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, or sale of some or all of the business, subject to applicable law.

6. Sale or Sharing of Personal Information

WLX BioLabs does not intend to sell personal information for money. Certain privacy laws define "sale" or "sharing" more broadly than an ordinary monetary sale, particularly in connection with advertising technologies. If WLX BioLabs engages in activities legally considered a sale or sharing of personal information, we will provide any notices and opt-out mechanisms required by applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. Security measures may include encrypted connections, secure authentication, password hashing, access controls, role-based permissions, restricted administrative access, secure password-reset tokens, email verification, security monitoring, and appropriate third-party payment processing.

However, no website, database, internet transmission, or storage system can be guaranteed to be completely secure. Customers are responsible for maintaining the confidentiality of their passwords and should immediately contact us if they suspect unauthorized account access.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining accounts, completing transactions, processing refunds, maintaining tax and accounting records, preventing fraud, resolving disputes, enforcing agreements, and complying with legal requirements. Information may remain in secure backups for a reasonable period after deletion from active systems.

9. Your Privacy Rights

Depending on where you reside, applicable law may provide rights regarding your personal information. These may include rights to request access to personal information, request correction of inaccurate information, request deletion of certain information, obtain information about how information is used, obtain information about certain disclosures, opt out of certain uses or sharing, and withdraw consent where processing is based on consent. These rights may be subject to exceptions and verification requirements. To submit a privacy request, contact: wlxbiolabs@gmail.com. We may need to verify your identity before completing certain requests.

10. California Privacy Rights / CCPA

To the extent WLX BioLabs is subject to the California Consumer Privacy Act, as amended ("CCPA"), California residents may have rights including the right to know what personal information is collected, the right to access qualifying personal information, the right to request deletion, the right to correct inaccurate personal information, the right to opt out of qualifying sale or sharing of personal information, the right to limit certain uses or disclosures of sensitive personal information, and the right to exercise applicable privacy rights without unlawful discrimination.

WLX BioLabs does not intend to sell personal information for monetary compensation. If our practices constitute "sharing" or "selling" under the CCPA, we will provide applicable opt-out mechanisms as required by law. California residents may submit applicable requests at: wlxbiolabs@gmail.com. We may verify the identity of the person submitting a request before disclosing, correcting, or deleting information. An authorized agent may submit a request where permitted by applicable law and subject to appropriate verification.

11. Children's Privacy

The WLX BioLabs website and products are not directed toward children under 13. We do not knowingly seek to collect personal information online from children under 13. If we become aware that personal information has been collected from a child under 13 in circumstances requiring deletion, we will take appropriate steps to delete that information. Parents or guardians who believe a child has provided personal information may contact: wlxbiolabs@gmail.com.

12. Third-Party Links

Our website may contain links to third-party websites or services. WLX BioLabs does not control and is not responsible for the privacy practices, security, content, or operation of third-party websites. You should review the privacy policies of third-party services before providing information to them.

13. Email Communications

We may send transactional communications concerning orders, payments, shipping, tracking, accounts, password resets, email verification, rewards, support tickets, and security notifications. Where permitted, we may separately send promotional communications. Promotional communications will include an applicable unsubscribe method.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or applicable requirements. The revised policy will display an updated "Last Updated" date. Material changes may be communicated through the website or other appropriate methods.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

WLX BioLabs
Email: wlxbiolabs@gmail.com